We want to get you the assistance you deserve.
CareEntu provides the highest quality of companionship and assistance through the dedicated service of caring and competent professionals while preserving the dignity and quality of life for our aging and disabled clients who wish to remain at home
CareEntu
CareEntu® is your family’s trusted companion and an expert in providing affordable personal in-home quality assistance, solutions and services for seniors and disabled individuals. Assistance and services can be provided 24 hours a day, 7 days a week - wherever home can be
For aging adults and disabled individuals, living at home is an important part of their quality of life, and independence. However, living at home independently can be overwhelming and present significant challenges to family members and friends.
CareEntu® empowers seniors and the disabled to live independently at home and brings peace of mind to everyone touched by the aging process
Our Coordination Team will help you create and implement a comprehensive plan of service designed specifically for you and your loved one
Want to know why we are The Best ?
Our Governing Values
We provide the highest level of customer service;
We are innovators in the services we offer our clients;
We demonstrate commitment to the approach of “continuous improvement”;
We value people as our most important resource;
We cultivate open and honest communication;
We consciously motivate ethical behavior;
We respect and value diversity;
We uphold an environment of respect and dignity and we function as a team and are accountable to our clients and employees.
FAQs
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We ideally need 3 days notice, but can usually start support or assistance with 24 hours notice if requested.
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Only long-term care insurance policies cover our services. No health insurance policies.
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Not at this time. Medicaid or Medicare does not cover any personal care services.
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We send in a relief person with similar experience to provide relief. The primary assistant can take time off when they want as long as they give proper notifications to the client and office manager. Sometimes the assistant prefers no regular time off. If the homemaker is ill, we can replace them quickly. Once a professional is placed, the client is never left without assistance. (Exceptions when appropriate are short trips to the market or pharmacy)
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Yes we do short term assistance when companions, assistants or family member needs a break or vacation.
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Our rates are priced for a single individual. There is a 30% (may be adjusted) surcharge for an extra individual in the home regardless of the level of assistance or companionship, if any, the second person needs.
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Yes, absolutely!
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Normally not, but a phone call can be arranged. Our company is responsible for screening, hiring, managing and scheduling the professionals. If a client wants to change an individual or assistant for any reason, we will do so at no charge, as deemed necessary until perfectly satisfied.
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No. Our system is geared to four-week intervals between payments.
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We bill after services are rendered. An agreement is entered into for services and an initial deposit is due upon signing the agreement.
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A required deposit to start services. It is a payment to CareEntu for the projected level of hours in the initial service period.
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If the client goes to a facility, CareEntu will suspend Services until the client returns home. If the client dies or does not return then a refund will be made.
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If the Agreement is terminated prior to the end of any Service Period (except the initial Service Period), a refund of the Initial Deposit will be made to the client, less any outstanding Service hours and/or Expenses. In the event this Agreement is terminated prior to the end of the initial Service Period, an administrative set-up fee of five hundred dollars ($500) will be deducted from any refund due CLIENT. The refund will be sent within thirty (30) days of termination to the CLIENT or Financially Responsible Party.